ET Quality Policy
At ET Promo, our Quality Policy is centered on fulfilling the evolving expectations of our customers while delivering high-quality retail packaging services for food and general merchandise. We are committed to ensuring originality and health safety in compliance with ISO 9001 and BRC Food standards, as well as adhering to legal and environmental regulations. Our experienced team and continuous investment in infrastructure position us as a reliable partner in both local and international markets. This document outlines the key elements that drive our commitment to quality and excellence.
Commitment to Quality
The overriding objective of the Quality Policy in ET Promo Company is to meet current and future expectations of our Customers and provide high quality retail packaging services of food and general merchandise, while ensuring its originality and health safety in accordance with ISO 9001 and BRC Food standards, legal regulations, as well as environmental protection rules, social norms, and best business practices. Thanks to our long-term experience in co-packing industry, our dynamically developing team, the constant improvement of infrastructure and machinery park, the Company strengthens its position on the local and foreign markets as a credible and reliable co-operator.
What makes us achieve our aims
Management System and Employee Development
Maintaining and constant improvement of our Management System in accordance with the requirements of PN- EN ISO 9001 and BRC Food standards, and raising awareness, improving qualifications and skills of the employees through internal and external trainings.
Commitment to CSR and Ethical Standards
Complying with standards of corporate social responsibility in line with the binding legal requirements and guidelines of external entities, including SMETA procedure by SEDEX organisation, and internal requirements such as Business Ethics Policy.
Monitoring of Satisfaction to Build Trust
We ensure the maintenance of a high level of trust by continuously monitoring and analyzing customer satisfaction rates. This ongoing process allows us to identify areas for improvement, respond promptly to feedback, and implement necessary changes to meet or exceed customer expectations.
Supplier Selection and Ongoing Evaluation
We carefully select top suppliers for services and products, ensuring they meet our quality and reliability standards. Regular evaluations are conducted to maintain consistent performance and alignment with our expectations.
Commitment to Environmental Protection
Respecting the environmental protection rules, including the recycling policy and full use of raw materials in the processes, according to the binding law and company’s internal regulations, including the Management System and the Environmental Policy.
High Technical Standards and Workplace Safety
Maintaining high technical standards in the plant, with particular focus on safety, health, as well as hygienic and social conditions, based on the Occupational Health and Safety Policy.
Infrastructure and Machinery Innovation
We are committed to developing our infrastructure and machinery by exploring and implementing new technological solutions. This involves regular investments that enhance operational efficiency and increase production capacity, ensuring we stay competitive and innovative in the industry.
Effective Project Implementation
We are dedicated to ensuring that sufficient resources are allocated for the successful implementation of both current and planned activities. This includes assessing our resource needs, such as personnel, materials, and financial support, to guarantee that projects are executed efficiently and effectively.
Quality Assurance Commitment
What ensures that our Quality Policy is implemented is focusing on Food Safety Culture and general awareness among our company’s employees that each of us is responsible for the quality of our services and that only continuous, effective, and efficient improvement paves the way for further development and guarantees high quality of packaged goods. On behalf of the whole team and of myself, I hereby declare that we know our Quality Policy and we are focused on implementing its objectives, improving and developing the Management System, performing periodic inspections of the system in order to constantly improve it, and that the Policy is available for all the interested parties.
